Shipping policy

Shipping within the UK

International Shipping

Whilst we have tried our upmost to ensure that our shipping charges are accurate online, there may be times that the shipping costs are higher than we have quoted for due to the weight of the parcel. In this instance, we reserve the right to cancel the order if not enough monies have been paid, but prior to doing so, we will get in touch to let you know the cost and give you the choice to pay extra to cover the actual shipping cost.

We will send all international orders via a tracked courier service and using the quickest, most reliable and sustainable service possible. Please note that the courier service will differ from country to country.

Shipping to Europe and Internationally will be subject to duties and taxes which you will be liable for, and refusing this payment once the item has been sent will lead to additional charges that you will also be liable for. Please only order from us if you are happy to pay these additional costs.

 

Local Delivery

We offer free local delivery to our Notting Hill area, Monday - Saturday 9:00am - 6:00pm.

Once your order is ready, we will contact you to arrange your preferred delivery time. Please contact hello@studiobyferni.com for more information.

 

Local Pick Up

We offer free local pick up, Monday - Saturday 9:00am - 6:00pm from our Notting Hill location.

Once your order is ready, please email hello@studiobyferni.com to coordinate a convenient collection time. We will confirm all details with you directly.